Service

Contact

Contact info We will always answer your email within 48 hours.

Service questions: [email protected] General questions: [email protected] Phone: +31 12 345 67 89 (available on workdays from 12 to 5 pm)

Payment

Creditcard Paypal Ideal (Dutch only) Mister Cash (Belgium only) Bank transfer To: Goat Organic Apparel IBAN: NL50TRIO0338498389 BIC: TRIONL2U

• Please mention order number.
• Your order will be sent as soon as the payment went through.

Cost & delivery

Country / Costs / Free shipping / Delivered within

Holland / €2,95 / over €100,- / 1 to 2 working days Belgium / €5,95 / over €200,- / 2 to 3 working days Germany / €7,95 / over €200,- / 3 to 4 working days UK / €7,95 / over €200,- / 3 to 4 working days Europe / €9,95 / over €200,- / 1 week Worldwide / €14,95 / over €200,- / 1 week

Please make sure that your name and order number are clearly visible on or inside the package.

• You can return it to us for a refund or an exchange within 30 days from the date you bought it.
• Items must be in a resalable condition. Without the added tag we cannot take back any items.
• Costs for returning items are for your own account.
• Refunds are processed on Monday and Thursday.

complaints We will always do our best to help you as best as we can. If you have any complaints despite our best efforts, please let us know so we can further improve our customer service. Please email your complaint as accurate as you can.